At 502jl, your personal data is handled with the same care we apply to your gaming experience — securely, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR regulatory requirements.
502jl processes all personal data in compliance with Republic Act No. 10173 and its Implementing Rules and Regulations overseen by the National Privacy Commission.
All data transmitted to and from 502jl is protected by 256-bit SSL/TLS encryption. Stored data is secured with industry-standard encryption protocols.
502jl does not sell, rent, or trade your personal data to third-party marketers. Data sharing is limited strictly to operational and legal requirements.
As a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal information held by 502jl.
502jl only collects data that is necessary for operating the platform, complying with PAGCOR requirements, and delivering a safe gaming experience to Filipino players.
502jl has a designated Data Protection Officer (DPO). Privacy-related concerns can be directed to our support team, who will escalate to the DPO as needed.
1.1 This Privacy Policy ("Policy") describes how 502jl ("502jl," "we," "us," or "our") collects, uses, stores, shares, and protects personal data relating to registered players, website visitors, and other individuals ("you" or "data subjects") who interact with the 502jl platform at 502jl.org and any associated mobile interfaces.
1.2 502jl operates as a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines. As an operator handling personal data in the Philippines, 502jl is subject to Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC").
1.3 This Policy applies to all personal data collected through:
1.4 This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions, this Policy shall prevail with respect to data privacy matters.
For Filipino players: The Data Privacy Act of 2012 gives you specific rights over your personal information. This policy explains those rights in plain terms and tells you exactly how to exercise them at 502jl.
2.1 For the purposes of the Philippine Data Privacy Act, 502jl acts as the Personal Information Controller (PIC) with respect to personal data collected from players and visitors to the 502jl platform.
2.2 As a PIC, 502jl determines the purposes and means of processing personal data and bears the corresponding obligations and accountability requirements under the DPA.
2.3 Where 502jl engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or customer support platforms — those providers act as Personal Information Processors (PIPs) under written agreements that require them to implement appropriate security and confidentiality measures consistent with the DPA.
2.4 502jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Policy. Contact details for the DPO are set out in Section 15 of this Policy.
3.1 502jl collects the following categories of personal data, limited to what is necessary for the purposes described in Section 5:
| Data Category | Examples | Necessity |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, ID document images | Mandatory (PAGCOR KYC) |
| Contact Data | Philippine mobile number (+63), email address (if provided) | Mandatory (account creation) |
| Financial Data | GCash number, Maya wallet ID, bank account name and number, transaction amounts, deposit and withdrawal history | Mandatory (payment processing) |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, game preferences | Mandatory (platform operation, responsible gaming) |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, connection type | Mandatory (security, fraud prevention) |
| Usage Data | Pages visited, features used, click patterns, session timestamps, referral source | Functional (platform improvement) |
| Communications Data | Live chat transcripts, support emails, feedback submitted | Functional (customer support) |
| Marketing Preferences | Promotional opt-in status, preferred communication channel, campaign interaction history | Conditional (consent-based only) |
3.2 502jl does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA (such as racial or ethnic origin, political opinions, health data, or biometric data) except where government-issued ID documents submitted for KYC purposes incidentally contain such information. Such data is used solely for identity verification and is not otherwise processed.
4.1 Directly from you, when you:
4.2 Automatically, through the operation of the platform, including:
4.3 From third parties, including:
5.1 502jl processes your personal data for the following specific, legitimate purposes:
502jl does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except in the context of fraud detection — where automated flags are always reviewed by a human compliance officer before action is taken.
6.1 502jl processes personal data on the following legal bases as recognized under the Philippine Data Privacy Act:
7.1 502jl does not sell your personal data. We share personal data only in the circumstances described below and only to the extent necessary for the stated purpose.
7.2 Payment Processors. We share financial data with GCash (Mynt), Maya (PayMaya Philippines), and other payment service providers to process deposits and withdrawals. These providers have their own privacy policies governing their use of your data.
7.3 KYC and Identity Verification Providers. We engage third-party identity verification services to assist in confirming the authenticity of documents submitted during the KYC process. These providers act as PIPs under binding data processing agreements.
7.4 Regulatory Authorities. 502jl will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required to do so by law, court order, or regulatory directive. This includes mandatory transaction reports and suspicious activity reports under the AMLA.
7.5 Game Providers. Certain game titles on the 502jl platform are supplied by third-party game developers. These providers may receive limited technical data (such as session IDs) necessary to deliver and record game outcomes. They do not receive your identity or financial data.
7.6 Professional Advisors. 502jl may share personal data with legal counsel, auditors, and compliance consultants where necessary for the conduct of legal proceedings, audits, or regulatory responses — subject to professional confidentiality obligations.
No unauthorized third-party sharing: 502jl does not share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent. Any data sharing beyond what is described in this section requires a separate legal basis.
8.1 502jl uses cookies and similar technologies to operate the platform, maintain sessions, prevent fraud, and analyze usage patterns. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Cannot be disabled without breaking core platform functionality. | Session / 24 hours |
| Functional | Remembering your language preference, game settings, and display options for a personalized experience. | Up to 30 days |
| Analytical | Measuring platform performance, identifying popular features, and understanding how players navigate the site — using aggregated, anonymized data. | Up to 12 months |
| Security / Anti-Fraud | Device recognition to detect unusual login patterns or account access attempts. Used to protect your account from unauthorized use. | Up to 6 months |
8.2 Strictly necessary cookies cannot be disabled as they are essential to the operation of the 502jl platform. For functional and analytical cookies, you may manage preferences through your browser settings. Note that disabling functional cookies may affect the quality of your gaming experience.
8.3 502jl does not use third-party advertising or tracking cookies for the purpose of targeting you with off-site advertisements.
9.1 502jl retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations.
9.2 The following general retention periods apply:
9.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be attributed to an identifiable individual.
10.1 502jl implements organizational and technical measures designed to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
10.2 Personal Data Breach Notification. In the event of a personal data breach that is reasonably likely to give rise to a real risk of serious harm to data subjects, 502jl will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach and will notify affected data subjects without undue delay in accordance with applicable NPC guidelines.
No data security system is impenetrable. While 502jl maintains robust security measures, we cannot guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable 2FA, and never share your credentials or OTPs with anyone.
11.1 As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by 502jl:
Know how your data is collected, used, and disclosed before it is processed.
Request a copy of the personal data 502jl holds about you, free of charge.
Request correction of inaccurate, incomplete, or outdated personal data.
Request deletion of personal data where continued processing is no longer necessary or lawful.
Object to the processing of your data based on legitimate interests or for direct marketing.
Receive your personal data in a structured, machine-readable format for transfer to another controller.
Request that 502jl limit how your data is processed while a complaint or correction request is pending.
File a complaint with 502jl's DPO or escalate to the National Privacy Commission.
11.2 Exercising Your Rights. To exercise any of the above rights, contact 502jl's customer support team via the in-platform live chat or by email to [email protected]. Please include sufficient information to verify your identity before we process your request.
11.3 502jl will respond to all rights requests within thirty (30) days of receipt. Where a request is complex or the volume of requests is high, we may extend this period by up to an additional sixty (60) days, with notice provided to you within the initial thirty-day period.
11.4 Note that certain rights are subject to limitations. For example, we cannot delete data that we are required to retain under AMLA, PAGCOR regulations, or other legal obligations — and we cannot restrict processing that is necessary for security or fraud prevention purposes.
12.1 The 502jl platform is strictly prohibited for individuals under the age of twenty-one (21) in compliance with PAGCOR regulations. 502jl does not knowingly collect personal data from individuals under 21.
12.2 The age verification process during registration requires you to declare your date of birth and is supplemented by KYC document verification prior to the processing of any withdrawal. Accounts found to belong to individuals under 21 will be immediately suspended and all data associated with those accounts will be handled in accordance with applicable law.
12.3 If you are a parent or guardian and believe that your child has registered an account on the 502jl platform, please contact us immediately through the in-platform live chat or at [email protected]. We will act promptly to investigate and close the account.
13.1 In the course of providing its services, 502jl may transfer personal data to service providers or infrastructure providers located outside the Philippines — for example, where cloud hosting, game engine servers, or KYC verification platforms are operated from other jurisdictions.
13.2 Any cross-border transfer of personal data will be conducted in accordance with Section 21 of the Data Privacy Act, which permits such transfers only where:
13.3 502jl implements binding contractual obligations on all international service providers receiving Philippine personal data, requiring them to maintain equivalent levels of protection to those required by the DPA.
14.1 502jl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via SMS notification to their registered Philippine mobile number and via a prominent notice on the 502jl platform, with a minimum of seven (7) days' advance notice.
14.2 The "Effective Date" and "Last Revised" date at the top of this Policy reflect the most recent version. You are encouraged to review this Policy periodically. Continued use of the 502jl platform following notification of any amendments constitutes your acknowledgment of the updated Policy.
14.3 Where changes to this Policy involve new purposes of processing or new categories of data sharing that require your consent, 502jl will seek that consent separately before processing commences under the updated terms.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, please contact us through the following channels:
15.2 National Privacy Commission. If you believe that 502jl has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the competent supervisory authority for data protection matters in the Philippines.
Our customer support team is available around the clock via in-platform live chat. Privacy requests receive priority handling and are typically acknowledged within 24 hours. The DPO is consulted for all formal rights requests.
PAGCOR-regulated. Philippine Data Privacy Act compliant. SSL-encrypted from login to cashout. Your personal data stays yours at 502jl.
21+ only. Philippines only. By registering you agree to our Terms & Conditions and this Privacy Policy. Play responsibly.